Privacy Policy

Last updated: April 7, 2026

Involve Media Inc. ("we", "us", "our") operates the website at involve.media. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

We are a Canadian company and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL). We are committed to protecting your privacy and handling your data responsibly.

1. Information We Collect

1.1 Contact Form Submissions

When you submit a contact form on this website, we collect:

  • First name and last name
  • Email address
  • Phone number (optional)
  • Your message
  • Services you're interested in

1.2 Chat Widget

We use a live chat widget provided by GoHighLevel. If you start a chat conversation, the information you provide (name, email, message content) is collected and stored in our customer relationship management system.

1.3 Newsletter

If you subscribe to our newsletter, we collect your email address. You can unsubscribe at any time using the link in any email.

1.4 Client Projects

When you become a client, we may collect additional information necessary to provide our services, including business name, website credentials, analytics access, and other project-related details. This information is governed by our service agreement.

1.5 Automatically Collected Information

Standard web server logs (IP address, browser type, pages visited) and essential cookies for site functionality.

2. How We Use Your Information

  • Respond to your inquiries and contact form submissions
  • Provide the services you have requested
  • Send occasional newsletters (only with your consent)
  • Improve our website and services
  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Third-Party Services

We use the following third-party services in the operation of this website and our business:

  • GoHighLevel — customer relationship management, chat widget, and email communications
  • Make.com — form submission processing and workflow automation
  • Cloudflare — website hosting and content delivery
  • Google Fonts — web typography (no tracking cookies)

Each service has its own privacy policy. We select services that handle data responsibly and, where possible, store data in Canada or comply with Canadian privacy standards.

4. Cookies and Tracking

This website uses essential cookies only for site functionality and the chat widget. We do not use third-party advertising cookies or cross-site tracking. We do not sell data to advertisers.

5. Data Storage and Security

We take reasonable measures to protect your information, including encrypted connections (HTTPS/TLS) and secure access controls on all systems that store personal data. No method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

Contact form submissions and chat conversations are retained in our CRM system for the duration of our business relationship, plus a reasonable period afterward. You may request deletion of your data at any time.

7. Your Rights

Under PIPEDA, you have the right to:

  • Access your personal information we hold
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for communications at any time

To exercise any of these rights, contact us at the information below. We will respond within 30 days.

8. CASL Compliance

We comply with Canada's Anti-Spam Legislation. We will only send you commercial electronic messages with your express or implied consent. Every email includes an unsubscribe option. We honour all opt-out requests promptly.

9. Children's Privacy

Our services are designed for businesses and are not directed at individuals under 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be noted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance.

11. Contact Us

Involve Media Inc.
110 North Front St., Suite 334
Belleville, ON K8P 0A6, Canada
Phone: 613-480-6630
Email:
Web: involve.media